What we do

Departure

The corporate relocation process is comprised of several moving pieces. RELO Direct’s expertise and comprehensive approach prepare and guide you through every step smoothly.

Policy/Benefit Counseling
RELO Direct^® ensures that relocating employees fully understand their corporate benefits, and that essential relocation dollars are allocated in the intended manner.

Cost Estimates
Our projections give clients a clear, reliable foundation for overall cost containment and budgeting.

US Home Sale Programs
With our proven, cost-reducing Marketing Assistance Program clients avoid home inventory expenditures and increase transferee satisfaction. RELO Direct^® also provides Home Sale Programs that control home disposition costs, allowing employees to focus exclusively on their new jobs.

Country-specific Home Sale Programs
In accordance with local law, RELO Direct^® expertly administers appropriate Home Sale Programs to facilitate a relocating employee’s transition from home country to host country.

Visa and Immigration Support
Utilizing the expertise of established immigration attorneys, we guide assignees through the process of obtaining visa and work papers for almost any country in the world. For American citizens, we can also assist in expediting the passport process.

Rental Assistance/Lease Cancellation Support
Renting employees benefit from the same high-level customer service as their homeowner colleagues. With RELO Direct’s Rental Assistance Program, our experienced staff expedites departure lease restrictions and provides assistance in locating a property in the destination location.

Candidate Assessment and Selection
Through RELO Assess, an innovative pre-decision tool, RELO Direct^® assists recruiters and hiring managers in determining a candidate’s “relocation readiness.” Our support while interviewing candidates increases the likelihood of a successful hire and a more cost-effective, straightforward move.

Inventory Management
RELO Direct’s Marketing Assistance Program greatly reduces the likelihood of a home entering inventory, but – should it happen – our expert property management leads to a quick disposition.

Property Management
Coordinated through RELO Direct’s Client Service Manager, home management services supplied by a local partner relieve your assignee of the day-to-day details associated with being an absentee landlord.

Tax and Social Security Briefings
As an assignment nears conclusion – typically 6 months from projected repatriation date – our Client Service Manager performs a briefing to set expectations and organize all repatriation activities. We arrange the tax briefing, conduct a compensation review and direct all departure and relocation services to welcome an assignee back home.

Household Goods Management, Forwarding and Storage
RELO Direct^® professionally and efficiently arranges the shipment, forwarding and storage of relocating employee belongings and household goods on a global scale.

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Destination

Our multi-faceted services are designed to help employees acclimate to a new location and thrive immediately.

Home finding Assistance
RELO Direct’s in-depth counseling on housing needs and lifestyle requirements guides a relocating employee to an informed buying decision. Our Destination Services help find the perfect home and ease the process of settling-in.

Area Orientations and Tours
Coordinated by RELO Direct’s Client Service Manager, a destination trip helps employees quickly feel at home in to their new location.

Final Move Coordination
RELO Direct^® manages final move activities carefully, adhering to the most effective use of client relocation budgets while also ensuring employees and assignees are immediately productive in their new roles.

Cross-Cultural Training
Building the intercultural skills to meet the challenges of an international assignment is crucial. Our Cross-Cultural Training Program accelerates the learning curve and delivers the tools needed to succeed professionally and socially.

Language Training
Geared to a practical and functional application of language skills, our partners employ a language training curriculum that focuses on proficiency following international standards.

Spousal Career Assistance
Our targeted job search assistance affords a relocating spouse/partner proactive consultative support, interactive personalized web sites and useful supplemental materials, including resumes, plan books and resource directories.

Leasing Assistance/Rental Assistance
Recognizing the changing demographics of relocation populations, RELO Direct^® offers a comprehensive Rental Assistance Program that supplies transferring renters with the same high-level service as traditional homeowners.

Pre-Assignment Trip
Our management of the Pre-Assignment Trip portion of the relocation ensures that client global mobility dollars are used efficiently and within established policy parameters.

Settling-in Assistance
RELO Direct’s targeted approach helps assignees find housing and lifestyle options that suit their needs, allowing them to be more productive in their host country as soon as possible.

Mortgage Assistance
Multiple mortgage lenders are available with programs to navigate relocating employees though the process of preparing for the application and choosing a loan type all the way through closing.

Temporary Housing Coordination
RELO Direct^® provides a full range of short- and long-term housing solutions through its preferred suppliers, who offer comfortable accommodations in a wide range of markets at competitive prices.

On-Assignment Services and Support
RELO Direct’s comprehensive solution ensures total coverage for all assignee needs and services, from preparing for the move through assignment end. On-assignment services include: regular support contact; tracking and reporting of payroll data through system interfaces; tracking visa expiration dates; COLA updates and balance sheet revisions; tracking home leave expenses; and coordinating completion of assignee tax returns.

Repatriation Assistance
Through thoughtful support services, RELO Direct^® achieves successful repatriation for assignees returning to their home country. A needs assessment conducted 3-6 months prior to repatriation assures the assignee understands the dynamics of the process and develops strategies for the smoothest possible return.

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Administrative/Program Support

Understanding essential policies and procedures that contain costs and satisfy the needs of relocating employees is crucial for a successful move. RELO Direct’s accurate, efficient reporting and tracking ensures results.

Policy Analysis, Consulting and Development
The foundation of an effective relocation program is a policy that is clearly written, incorporates benefits that support core business objectives and effectively balances the goals of containing costs and fulfilling transferee needs. RELO Direct^® works with clients to support the mobility of key personnel and provides a competitive edge in the recruitment of employees.

Relocation Accounting and Tax Services
RELO Direct’s expense tracking and tax gross-up services efficiently administer relocation expense and reimbursement programs, ensuring relocation dollars are well-managed and wisely spent. We help minimize disruptions caused by the complexities of employee relocations, with an aim to maintain the normal functionality of our clients’ accounting and payroll staffs.

Group Move Management
RELO Direct^® provides comprehensive Group Move Management to support your growth or changing needs. To facilitate your group move, RELO Direct^® consults in writing a group move policy, assists with overall project planning, and conducts area tours.

Management Reporting
Our robust reporting system ensures global client data is tracked and documented in a secure environment. The system’s flexibility allows for client-directed customization.

Global Technology Platform
RELO Direct’s secure portals bring useful, pertinent information to the fingertips of our clients and their relocating employees.